VERY IMPORTANT: We are members of three significant online schemes.

1) McAfee HACKER safe. This means your online security will NOT be compromised

2) Trust UK - is the body set up to approve on line codes of practice. Consumers' Association and the Alliance for Electronic Business have worked together with support from the DTI in order to bring it about

3) SafeBuy - ensure that we adhere to the regulations as defined by Trust UK

Please take these accreditations in to consideration when comparing prices and service online. When you shop with any BHIP Ltd store, you are TOTALLY safe - safe from hackers, safe from phishing, safe from card fraud. You are assured of a FIRST CLASS service from start to finish.

Don't be a victim of online fraud - buy only from secure, established, regulated websites, like ours.

• We want you to get your genuine product from a reputable source, at a great price, with no hassle.
• We will always try and PRICE MATCH any reputable Wenger Swiss Army knife dealer recommended by www.whitbyandco.co.uk or via the importer on 01539 721 032. Price match must be inclusive of VAT and delivery. We cannot match the site of a competitor if they do NOT have stock. We do not match Ebay or similar, and we can only match UK authorised dealers.

  PRICE MATCH PROCEDURE - review our price match policy here - shop online as normal at standard price - follow the links at sale completion and complete the form to request your refund.

  Price Matching : We have a simple price matching policy. As long as the competitive site fulfils the cirteria shown here - BHIP Price Match Policy - we will match it. Please visit this price match form prior to purchase and check that you can answer "YES" to all the required criteria. When you have completed your purchase, you will be directed back to this form. Please complete it to request your price match refund. We will refund the difference within 1 working day.

• We are an approved and authorised dealer to sell online Wenger Swiss Army Knives, Leatherman Tools, Toollogic knives and Fisher Space Pens and Superknives in the UK. This is possibly the most important reason for buying from us. There's no point buying a high quality tool if there is no post sales back up / support.
• We offer a simple, safe shopping environment. No need to "sign up", just add to cart and send form.
• Because you will get it quickly, If you order before 1:30pm, the order will be despatched on the same working day. This normally means next day delivery, although it can be 1 - 3 days with Royal Mail.
• We hold 100's of pens and tools in stock. Many of our competitors order from Leatherman only when you have ordered from them, your order could take a lot longer than you expect.
• We have been selling on the Internet (www.bhi-partnership.co.uk) since 1998 and our web trade practices are E-SEAL and SAFEBUY UK (DTI) approved. This means WE have someone to answer to if something goes wrong, and YOU have someone protecting your interest. We are also scanned daily by McAfee Hacker Safe to ensure your details remain between just you and us.
• All our prices include VAT and Royal Mail delivery, what you see is what you pay.
• We do not cut corners with postage, we use Royal Mail Recorded 1st class delivery. Many sites use obscure couriers, if you are not in, you could face a long drive to pick it up.
• We respect your privacy, you will never hear from us again
• We offer a 7 day money back refund if you are not fully satisified (product must be unused, see terms and conditions for full details)
• We have had over 150,000 satisified customers since we established and neither Eseal nor SafeBuy UK, nor the Dept of Trade and Industry have ever had a written complaint about our service.